Most of the rental cars have a standard Collision Damage Waiver/Loss Damage Waiver with excess included in the rental price, this insurance covers damage to the rental car up until a certain amount. The excess amount will be blocked on the main driver's credit card and will be unblocked on the save return of the car. Rentalcargroup.com offers full protection insurance from Allianz and AXA for a complete peace of mind.
Renting a car with more than 1 driver
A rental car can only be driven by the main driver but there is a possibility to add an additional driver which mostly has an extra fee. You can find out how much it is by checking the detailed terms and conditions. The extra driver will need to be present at the local rental office when picking up the car to show his/her driver license. Some restrictions may apply. Please check the detailed terms and conditions for this information.
How to select the appropriate child seat for my children?
It is the parents responsibility to select the correct child seat, child seats are always subject to availability therefore we recommend when you make your car rental booking online to add the correct child seat.
My flight arrives at midnight are the car rental agents still open at that time?
For most locations it is possible to take a rental car out of office hours. When making a booking you can select the pick up time. If the pick up time is after opening hours, please check if there is an out of hours fee applicable. This fee must be paid on arrival directly to the car rental company. You can find the information in the detailed terms and conditions.
What documentation do I need to rent a car in Norderstedt
A valid driving license in the name of the main driver and additional drivers is required, held for a minimum year requirement. An International License is also required, along with your own home license if you are renting out of the country where your home license was issued. Please always check in your own country for full details and requirements on where to obtain one.
Also a credit card in the name of the main driver is needed when you want to rent a car.