If you are not sure which car to rent or do not understand completely how it works, you can always contact our call center by phone or live chat. We can help you out by selecting the right car for you and advising there where its needed.
Terms and conditions
Rentalcargroup.com works with many large and small car rental agencies, each car rental company has their own terms and conditions. We recommend you to always read and check carefully the detailed terms before you book you car rental. Our call center is 7 days available by phone or chat if you have any doubts regarding the terms, we are happy to assist you.
Cross border with the rented car
Please note that if you intend to travel across country or state borders, restrictions may apply. Such cross-border charges may be applied at the rental desk.
My flight arrives at midnight are the car rental agents still open at that time?
For most locations it is possible to take a rental car out of office hours. When making a booking you can select the pick up time. If the pick up time is after opening hours, please check if there is an out of hours fee applicable. This fee must be paid on arrival directly to the car rental company. You can find the information in the detailed terms and conditions.
My rental car insurance
Usually all mandatory insurances like Collision Damage Waiver, Theft Waiver and Third Party are included in the car rental price, however many times there is an excess/deductible applicable. The excess/deductible is the maximum amount you will be held responsible for in case of damage or loss. Rentalcargroup.com offers full protection insurance from Allianz and AXA for a complete peace of mind.